Celebrate your CIS REFUNDiversary with RIFT

You’ve earned it, now it’s time to enjoy it.

Your REFUNDiversary’s here — and with your VIP invitation you’re just a click away.

You’ve waited all year to get back what the taxman owes you, now you owe it to yourself to reap the rewards.

This is the biggest date on your financial calendar, so however you’re planning on celebrating, it’s time to get the party started.

Log into MyRIFT and we’ll get you ready to feel that refund rush all over again.

A CIS tax refund with RIFT puts £1,898 back in your wallet on average. Claiming it back will be the best decision you make all year, so don’t miss your own REFUNDiversary party!

25 years of RIFT Expertise

25 years of RIFT Expertise

This year, RIFT will be celebrating right along with you as we mark a REFUNDiversary of our own. We’ve been putting tax refund cash back in our customers’ hands since 1999 and those 25 years of experience are exactly why we’re the best.

Almost £70 million claimed back for well over 15,000 CIS construction workers just like you, getting £1,937 each a year. How’s that for something to celebrate?

Download our app today and track your claim

Download our app and make sure you keep up-to-date with:

  • The progress of your claim
  • You can Refer your friends directly with no hassle, even right from your phones address book
  • You can track your referrals to see who has got in contact with us
  • Check the cash rewards you’ve already earned or could be coming to you
  • Send your mates a nudge if they haven’t started their claim yet

You can log in to the app using your existing MyRIFT password as soon as you download it - and if you can't remember it then it's simple to reset.

Visit the Google Play and Apple store to download our app for free and start tracking your claim.

Be first off the blocksGetting refund ready with RIFT

Over 9,000 RIFT customers celebrated getting their tax refund claims on the taxman’s desk on the first day of the 2022/23 tax year, and an incredible £12 million in refund claims were made by the end of April!

Here are a few top tips on getting the most from your next claim:

  • Don’t forget to submit your last payslip of the year. A lot of people do!
  • Enter all the details you can before hitting “Submit”. RIFT will get to work tracking down any missing information.
  • Once you’re happy with your refund calculation, don’t forget to sign off on it so we can send it to HMRC!

If you have any questions you can call us on 01233 628648, message us on Facebook or contact us via Live Chat.

Need help?Have a question about MyRIFT or need help logging in?

Use our Live Chat option to chat to an advisor online or call us on 01233 628648 – we’re here to help.

For more help you can read our MyRIFT FAQs below.

  • How do I set up a MyRIFT account?

    You'll need a MyRIFT account to hold all the information needed to make your tax refund claim with us. It's free to set up and it's the easiest way to update your info, track your documents and make your claim.

    New to RIFT

    If you're new to RIFT and wanting to get your claim started, have checked that you're due a refund by answering the 4 simple questions, and filled in your name, email address and created a password then you've already created your account. You should also have received a Welcome to RIFT email that contains more information about what happens next and has all the links you need.

    Login page to continue updating your information.

    If you need to reset your password, you can do that from the login page.

    If you need any help, give us a call on 01233 628648 or use the Live Chat to talk to one of our Customer Service Team.

    Returning to RIFT

    If you've claimed with us before using a paper Refund Pack or Forms by Phone and not yet set up your MyRIFT account then get in touch by calling 01233 628648 or using the Live Chat below and we can get your account created and make it easier for you to claim this year.

    Once you're logged in you'll be able to fill in your personal details, work locations, expense details and upload relevant documents. It's everything you're used to doing when making a claim with RIFT, but much quicker and easier now. You can also track the progress of your claim whenever, and wherever, you want to.

    Once you are happy you have uploaded all the necessary information, press submit and we will take it from there!

    You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

    Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message

  • How do I know if I have a MyRIFT Account?

    If you're already a RIFT customer and have given us information online before then you'll have done that using your MyRIFT account. If you can remember your login details, you can sign, update your info for this year, upload your documents and get started right away.

    Visit the Login Page

    It might be a year or more since you last used your MyRIFT account, so if you can't remember the details (email and password) you used to set it up just get in touch using the Live Chat here on the site, call 01233 628648 or drop us an email to info@riftrefund.co.uk and we'll get it all reset and ready for you to use again.

    If you've claimed with us before using a paper Refund Pack or Forms by Phone and not yet set up your MyRIFT account then get in touch and we can get your account created and make it easier for you to claim this year.

    If you're not sure if you've got an account get in touch and we can check for you. If you have, we'll help you get started, if not, we'll get you set up.

    You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

    Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message

  • I’ve forgotten my password, what do I do?

    If you forget your password for your MyRIFT account, look below the log in button and you'll see a helpful link to ‘reset your password’.

    Click the link, enter the email address you use to login to your MyRIFT account and we will email you a link to reset your password.

    Once you get the email, open it and click the link which will take you a page where you'll be asked to create, and then confirm, the new password you want.

    Press ‘change password’ and you will be taken to the homepage of your MyRIFT account.

    If you can't remember the email address you used when setting up your account, or need help with anything else, please give us a call on 01233 628648 or use the Live Chat below and we can get you all set up.

  • What if my email address has changed?

    If your email address has changed since you set up your account, or if you want to use a different email address for any reason then it's easy to update.

    If you still have access to your old email account, use it to login and then you'll be able to update your email address on your MyRIFT Personal Dashboard.

    If you no longer have access to your old email address, or can't remember it, and need us to update your account to your new address then give us a call on 01233 628648 or use Live Chat and our team will be happy to get it all sorted out for you.

     

  • I haven’t created a MyRIFT account but your system is telling me I have one.

    There are a couple of reasons that you may have a MyRIFT account and not realise it.

    Account created a long time ago

    The most common is that you set one up when you first made an enquiry to RIFT, and that could have been quite a while ago. If you answered the 4 questions on our website to see if you were due a refund you would have been given the option to set up your account. Do you remember filling in your name, email address and creating a password? If so that's when it was set up and you would have also received a confirmation email.

    If you have an account already, and can remember the details you gave when it was created, you can use them to login, reset your password or update your email, and then continue with your claim online.

    If you aren't sure of any of the details you used and need us to reset them, give us a call on 01233 628648 or use Live Chat and our Customer Service Team can help you.

    Account created for you by Customer Services and never needed

    If you made a claim with us over the phone one of our Customer Service Team may have asked you if you would like them to set an account up for you to use. If they did this then you would have been sent an email with instructions on how complete the set up and create your password and confirm login details, but if this was it the case it was probably more than a year ago now.

    What this means is that the account is sitting there in the system, even if you never needed to use it.

    It's easy to get it reactivated so that you can update your info, upload your documents and track the progress of your claim this year, though.If you do still have the set up email, you can follow the instructions but it's probably easier to just give us a  quick call on 01233 628648 or use Live Chat and we can get it all working for you.

    You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

    Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message

     

  • I'm unsure which email address I used to sign up to MyRIFT, what do I do?

    If you're having trouble logging in and need to check the email address you used to set up your account, simply give us a quick call on 01233 628648 or use the Live Chat and our we'll be able to quickly check for you.

    Once you know, you can log in and carry on, or if you'd like to update the email on the account then we can do that for you there and then.

    You can call or Live Chat with us us 8.30am to 8.30pm Monday to Friday and 9.30am to 1.30pm Saturday.

    Outside of these time you can send us an email to info@riftrefunds.co.uk  or go to our Facebook page and send us a private message.


                

     

RIFT GuaranteeOur guarantee means you'll never lose a penny​

When you claim your tax refund with RIFT, our unique RIFT Guarantee means that you don't have to worry about the taxman reclaiming any of your money. So long as you give us full and accurate information, if HMRC disagree with the amount that we’ve claimed and ask for the money back, we’ll pay it. It won’t cost you a penny.

Claiming againWhat happens next?

Just like last time, once we have your info we'll be able to calculate exactly what you're owed, send you the total to approve and submit it to HMRC for you. If you have any questions you can call us on 01233 628648, message us on Facebook, contact us via Live Chat or email us at info@RIFTrefunds.co.uk

Need more help?

Wondering if you can claim a tax refund or need to submit a tax return? Use our online tools to find out if you're owed money by HMRC.

Do I Qualify?

Speak to us 6 days a week.
Mon-Thurs 08:30 - 20:00
Fri 08:30 - 18:00 and Sat 09:00 - 13:00.
RIFT Refunds, The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF

Call us on 01233 628648

Want to chat to a member of our team? Why not use our live chat to speak to an online advisor now?

Open live chat

RIFTPROD1 - Subscriber