We try to keep our Terms and Conditions easy to understand and avoid too much legal jargon. That way, we hope you’ll read them in full and have a better understanding of our relationship.

By using any of our services, you are agreeing to these terms and conditions. We've outlined a summary below. Click here to read our Terms and Conditions in full.

Terms and Conditions - By accepting your refund you agree:

  • That the contents of your claim are true and correct to the best of your knowledge.
  • To pay our fees as set out in your claim acceptance email or letter. Read about our fees here.
  • For RIFT to set up a self-assessment record for you, if required, and submit claims on your behalf to HMRC online or by post.
  • RIFT will receive the refund from HMRC for the tax years they have submitted on your behalf.
  • RIFT will deduct their fee and VAT from the refund before sending the remainder to you into your nominated bank account or by cheque.

As your agent we agree to:

  • Process your information accurately, fairly and in a timely manner.
  • Pay you your refund at the earliest opportunity once we have received the payment from HMRC.
  • Keep your details secure.
  • Deal with any enquiries made by HMRC into the claims RIFT submit on your behalf, at no additional charge.
  • Guarantee the full value of the refund received (after our fee is deducted) will always be yours to keep. As long as the information you've given us is correct, if HMRC demands any of your refund back RIFT covers the cost. Read about our guarantee here.

If you have any queries about what these terms and conditions mean, please contact us.

Tax Refunds

A tax refund or tax rebate is the money that you get back from HMRC if you paid too much in tax. By law, if you're travelling to temporary workplaces and paying to make your own way there, you could get a tax refund. On average, a 4-year tax refund claimed through RIFT amounts to £2,500.

Tax Refunds T&Cs

Tax Returns

A tax return is an HMRC form on which a taxpayer makes an annual statement of income and personal circumstances, used by HMRC to calculate the tax you owe based on what you report.

Tax Returns T&Cs

Refer a Friend

Help your mates get a tax refund - and get an extra £50 in your own pocket! At RIFT, we love it when happy clients tell their friends about us.

We love it so much that we reward you for doing it! As a thank you for recommending our services we'll give you £50 for everyone you recommend who claims with us, but we'll give you a bonus of an extra £150 if 5 people do.

Refer a Friend T&Cs

Refer a Friend Seasonal Prize Draw

The more people you refer to RIFT the more chances you have to win in our Seasonal Prize Draw. 

Refer a Friend T&Cs