Like many government departments, HMRC are experiencing delays and with RIFT experiencing much higher volumes of refund request this year, it is resulting in longer waiting and processing times.

You can reference your estimated timescales in the app at any time. We are updating these as soon as we hear from HMRC.
We apologise for the delay and appreciate your patience, while we work to get your refund to you as quickly as possible.

Thank you for your support