Random calls can be very annoying so here is what you need to know to make sure you can recognise when we're calling about your tax claim or tax return.
If you've got a missed call or text from 01233 628648 then it's from us here at RIFT Tax Refunds.
We may have called you to discuss something important to do with your tax rebate claim, but we know how annoying calls from numbers you don't recognise can be, so we've created this page for you to check it's really us.
If you're already a RIFT customer and we've done a tax rebate claim or self assessment submission for you in the past we'll have sent you a yearly reminder that it's time to get us your paperwork for your latest claim. Give us a call or update your information in myRIFT and we can get your next refund back in your pocket as fast as possible.
If we've tried to contact you then it's probably for one of the following reasons:
If you find that you've missed a call from us, or that we're trying to reach you at a time that isn't good for you, then just give us a call back as soon as you can or let us know when is the best time to reach you.
You can also email us, use Live Chat by clicking the red button at the bottom of the page or send us a private message through Facebook.
We know that many people can't take calls while at work, so just let us know when is best for you.
We're always happy to call you back if that's easier for you, and you can let us know if you're happy for us to call a spouse or partner to handle things if you're going away.
Remember - we probably only need a minute of your time, and the quicker we can get hold of you, the quicker we can get your money back!
When you claim your tax refund with RIFT, our unique RIFT Guarantee means that you don't have to worry about the taxman reclaiming any of your money. So long as you give us full and accurate information, if HMRC disagrees with the amount that we’ve claimed and ask for the money back, we’ll pay it. It won’t cost you a penny.
26th June 2026
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