New Tax Refund Scam Alert
RIFT Alert: Beware of end of tax year scams
At this time of year many scammers switch to messages telling you you're due a tax rebate, even including a very convincing looking total, because they know so many people are waiting for their claims.
Scammers are good at making their scams look authentic and unfortunately many people get caught every year.
Stay safe online and remember:
- We will NEVER ask you for credit/debit card details to pay your refund online.
- We NEVER send your refund amount by text.
- We will NEVER ask you to enter information on any HMRC site.
What should I do if I think I’ve been sent a scam?
- Contact us so we can confirm if we sent the message
- Do not give any personal information before checking with us
It’s better to be safe than sorry.
New Tax Refund Scam Asks For Debit or Credit Card Details on Fake HMRC Site
A RIFT customer has kindly contacted us to make us aware of a new scam doing the rounds that he was sent recently because he didn't want anyone to fall victim to it.
We have reported it to HMRC and the authorities, but you still may find it sent to you.
It may come as a text (which is how he received it) a private message on social media, or an email and look something like this:
IF YOU RECEIVE THIS MESSAGE PLEASE CONTACT RIFT IMMEDIATELY SO THAT WE CAN REPORT THIS TO HMRC.
PLEASE DO NOT CLICK THE LINK OR FILL IN ANY DETAILS ON THIS PAGE.
If you do click on the link it will take you to an extremely plausible copy of an HMRC site that looks like this:
The scammers have perfecty copied HMRC’s header and although the message sounds very believable the information it contains is not correct.
If you are unsure about timescales, the status of your claim, or have any questions about payment then please get in touch with us. It’s worth five minutes for your safety and peace of mind.
In step 2 the scam page asks for your card details.
We do NOT NEED these details to pay your refund to you. The only reason you would need to give card details (especially the security number on the back and the expiry date) is if you are MAKING a payment, not if you are receving one.
This is the scammer trying to get the details they need to spend money from your account. If you do provide the information that is being asked for here, the scammers will be able to make purchases using your credit or debit card.
If you receive any communications asking you to provide these, please let us know right away so that we can report them.
In the next steps the scammers ask you for other details that they would need to commit identity theft or other kinds of fraud.
While we do need to verify your identity to prevent fraud, we never ask new customers to provide this kind of information through an online form.
Finally the form shows the amount of your refund, which we do not display online anywhere.
If you receive any communication at all from us, from HMRC or if you get something you're not sure about please check with us right away. That's what we're here for.