Customer Reviews

Our customers views and opinions are what really matter to us. We're the first company in the tax sector to be awarded ServiceMark by the Institute of Customer Service. ServiceMark is a national, independently assessed standard recognising an organisation's achievement in customer service and its commitment to upholding those standards.

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About RIFT

A family run business since 1999

Since day one RIFT has been a customer-centric, family-based organisation. The business was founded in 1999 to provide a helping hand to people who were being disadvantaged by complex HMRC rules and regulations. It grew from MD and founder Jan Post's experiences in the construction industry which made her aware of how many people were ending up unfairly out of pocket. The RIFT Group is built on the idea that great customer service is great business. We're proud members of the Institute of Customer Service and were delighted to be winners of the 2015 KEIBA award for Customer Service and Commitment.

About RIFT

Tax rebate specialists

At RIFT Refunds we've claimed back over £281 million in tax refunds for over 120,000 people like you since 1999 and every single one is protected by our unique RIFT Guarantee so you'll never lose it again. We look after every claim on an individual basis so we can do what is best for your personal situation.

There are no hidden costs and all aftercare is included. We're the only company in the tax refund business to have been awarded the ICS Service Mark for outstanding customer service. Find out how we can help you today.

HMRC tax rebates

1 in 3 of us is owed a tax rebate

Yes - as unbelievable as it may sound, a third of UK taxpayers are overstuffing HMRC's pockets with cash that should be theirs.  The Pay As You Earn system is designed to keep things simple, but it's a pretty blunt tool.  A lot of the time, the tax you pay through it is based more on an assumption and guesswork than hard numbers. 

For instance, if you leave your job part-way through a tax year, then the taxman's probably already taken too big a bite out of your pay. The amount he's taken each month was based on a guess that you'd make your full salary that year. If the money stops coming in before the year's up, then his sums won't add up. The same thing can happen if your pay drops for other reasons.

If you're self-employed, then hopefully you already know that your income and your “taxable profits” aren't the same thing. The amount of income you're taxed on is reduced when you've got allowable expenses to pay out. This is a huge area, and it takes a lot of work to get it right. That's why so many people with their own businesses end up paying too much to HMRC.

Our Guarantee

Our guarantee means you'll never lose a penny

When you claim your tax rebate with RIFT, our unique RIFT Guarantee means that you don't have to worry about the taxman reclaiming any of your money. So long as you give us full and accurate information, if HMRC disagrees with the amount that we’ve claimed and ask for the money back, we’ll pay it. It won’t cost you a penny.

RIFT Guarantee

Customer Reviews

''I claim over £2,724 after my colleague told me about RIFT''

"I joined the Army when I was 16 and heard about RIFT through a colleague at my barracks. I’ve travelled to quite a few different bases, including outside the UK, using my car and flights too. I called RIFT and they said I could claim for the past four years and get my money even quicker with their RIFT Rapid Refund service. They were easy to get in touch with over email and phone, and they let me know quickly how much I was owed. Before I knew it the cash was in my account! It was great to get back over £2,724 so quickly and now I’ve started telling my mates I’m getting money from referrals too."

Lee Smith, 22 Ex-Lance Corporal

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Need more help?

Wondering if you can claim a tax refund or need to submit a tax return? Use our online tools to find out if you're owed money by HMRC.

Do I Qualify?

Speak to us 6 days a week.
Mon-Thurs 08:30 - 20:30
Fri 08:30 - 18:00 and Sat 09:00 - 13:00.
RIFT Refunds, The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF

Call us on 01233 628648

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