The RIFT Roster: Matt Solly
29th August 2019
Meet Matt Solly the Personal Tax Consultant you'll see most often at RIFT Military Engagement Events sharing his specialised knowledge of MOD Tax refunds with members of the Armed Forces and helping them to claim.
What do you do day-to-day?
Usually I am at my desk calculating refunds but sometimes I could be anywhere in the country. This year I have been to RMA Sandhurst to take part in a leadership challenge and RNAS Yeovilton to man RIFT’s stand at the airshow there. I also work with the RIFT military engagement team to find ways to raise awareness within RIFT of the opportunities available to them for taking part with the military community.
What’s the most rewarding part of your job?
There are many rewarding elements to my job, but the most enjoyable part is when I call a customer to tell them what their refund will be. Most customers are genuinely surprised when I tell them how much they will be getting back.
Where can people find you?
Most days I am at RIFT’s Head Office in Ashford, Kent.
What do you find people struggle with the most?
HMRC’s time scales can be tricky to understand. There are many factors that can dictate how long a refund takes to pay out. Sometimes people must wait quite a few weeks for their refund. I try to make sure people understand that once we have submitted the claim to HMRC it is HMRC that are taking the time to process it, if we could pay it straight away we would!
Why did you choose RIFT?
When I interviewed with RIFT I found out about all the activities they did outside of work. In the last couple of years we have completed a Tough Mudder and competed at a dragon boat race. At the river tours I was used to a high energy, physical job and I like the fact I can still get away from my desk now.
Tell us a little about yourself
I enjoy getting out in to the country and going hiking. This year I completed the National Three Peaks Challenge with some friends. I also enjoy playing Rugby and a few other sports.
RIFT are the UK's leading tax rebate and tax return specialists who've been claiming tax back since 1999. Find out for free today if you could be due tax back. Use our free tax rebate calculator to get an instant estimate of how much money HMRC could owe you.